From HR Function to Growth Partner: A Five-Year Transformation
Background
This leading environmental services organisation stands as a pioneer in Australia and New Zealand’s resource recovery sector, operating a diverse portfolio of specialist businesses. Their innovative approach spans material recovery facilities, FOGO processing, container deposit schemes, and collection services, supported by their unique in-house engineering capability. With a mission focused on positive community impact, they collaborate with government, private organisations, and charities to deliver sustainable solutions across metropolitan and regional areas.
The Opportunity
In 2018, the organisation was poised for significant expansion but recognised their people function needed to evolve beyond basic HR to support their ambitious growth trajectory. As a business built on technical excellence and community impact, they needed a people strategy that could scale while maintaining their core values and strong team culture.
The PeopleEconomics® Solution
Wall Street partnered with the organisation from 2018 to 2023, implementing PeopleEconomics’® comprehensive methodology to transform their approach to human capital management. This five-year journey saw the organisation evolve from fundamental HR processes to a sophisticated people function that actively drove business growth.
Key Implementation Milestones
- Transformed the people function from a compliance-focused operation into a strategic business partner delivering commercial value• Developed scalable people systems that supported the organisation through significant expansion while maintaining team cohesion• Created frameworks that prioritised employee morale while driving business performance• Established people strategies that aligned with both business growth objectives and community impact goals• Built capability within the internal team to maintain momentum after the implementation period
Executive Perspective
“Your exceptional knowledge and experience in the field of HR have been evident in the valuable insights and recommendations you have shared with us. Your ability to analyse situations from multiple perspectives and offer innovative solutions has greatly contributed to our growth and success. Moreover, your willingness to go the extra mile has not gone unnoticed.”
CEO, Leading Environmental Services Organisation